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SHIPPING AND RETURNS

Shipping Policy

At CapturedbyBes, every product is custom made to order, ensuring that each piece is uniquely crafted just for you. Here's what you need to know about our shipping:

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  • Production Time: Each fine art print takes approximately 8-10 business days to be printed, mounted, framed, and prepared for shipping.

  • Shipping Method: We ship all orders via FedEx for reliable and tracked delivery.

  • Tracking: After your order ships, you will receive a FedEx tracking number to monitor your package's journey.

  • Transit Time: Most orders take 4-5 business days to arrive once shipped within the United States.

Return & Exchange Policy

Due to the bespoke nature of our fine art prints at CapturedbyBes, we have the following policy:

 

  • No Returns or Exchanges: Because each item is made to order specifically for you, we do not accept refunds, returns, or exchanges.

  • Order Modifications: Changes or cancellations to your order cannot be made 24 hours after the order is placed.

  • Mistakes: If you believe you've made an error with your order, please contact us immediately at capturedbybes@gmail.com (mailto:capturedbybes@gmail.com). However, even in cases of mistakes, due to the custom nature of our products, we cannot guarantee any modifications or cancellations post the 24-hour window.

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